Question

How do I make a reservation?

Answer

Please contact our Call Center on number 026262021-2 for all your booking requirements, or send us an email at carshop@asiantrails.org.

Question

How do I make a payment?

Answer

Payment can be made either by cash/cheque or credit card.   If paying by credit card, please note there is a service fee of 3.5% for Visa and Master Card or 4.0% for Amex and Diners on airline tickets.

Question

Is my payment refundable?

Answer 

Our policy is to refund all monies paid prior to the travel commencing, unless our suppliers terms prevent full or partial refunds.
 

Question

Are there any charges for making changes after the initial booking?

Answer

No

Question

How do I get my tickets?

Answer

All tickets are sent to your postal address registered by EMS.   Where urgent deliveries are required a courier charge may apply

NB: If within the Bangkok Metro area tickets can be collected from our office at Asian Trails Car Shop Limited,

9th Floor SG Tower, 161/1Soi Mahadlek Luang 3 Rajdamri Road, Bangkok 10330, Thailand

Question

How can I make contact with a consultant?

Answer

We are reachable by telephone 026262021-2 or e-mail us direct at  carshop@asiantrails.org